FAQ - Frequently Asked Questions

Explore NexlyCloud VPS: Your questions answered.

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A Virtual Private Server (VPS) gives you a private portion of a physical server with dedicated resources like CPU, RAM, and storage. NexlyCloud VPS provides full root access, 100% SSD storage, KVM virtualization, and 24/7 expert support. Designed for low latency and high performance across multiple regions—including the US, UK, and beyond—our VPS plans give businesses and developers complete control and reliability, with flexible pricing starting at just $6/month.

1、Instant Setup: Launch your VPS immediately after purchase.

2、High-Speed Servers: Strategically located in the US, UK, and other regions for low-latency, fast performance.

3、SSD Storage: Ensures blazing-fast read/write speeds for all applications.

3、KVM Virtualization: Provides isolated, secure environments for each VPS.

4、Dedicated IPs: Each VPS comes with its own IP for maximum control and reliability.

5、Flexible OS Options: Choose Linux distributions (Ubuntu, CentOS, Debian) or Windows Server.

6、Scalable Resources: Upgrade CPU, RAM, and storage instantly with zero downtime.

7、24/7 Expert Support: Our team is always ready to help with any technical issues.

8、Affordable Plans: Budget-friendly VPS options starting at just $6/month.

At NexlyCloud, we prioritize server location and infrastructure. Our VPS servers are deployed across key regions, including the US, UK, and other global hubs, ensuring your VPS is physically close to your target audience for minimal latency. Combined with 100% SSD storage, KVM virtualization, and high-speed network connections, NexlyCloud delivers reliable, fast, and consistent performance for websites, applications, and gaming servers.

Yes, NexlyCloud provides full flexibility for your VPS operating system. You can choose from popular Linux distributions such as Ubuntu, CentOS, or Debian, or opt for Windows Server with an optional trial license. This ensures you can select the OS that best fits your applications and workflows, giving you complete control over your server environment.

NexlyCloud leverages KVM virtualization to provide full virtualization with complete isolation, supporting both Linux and Windows operating systems. Unlike OpenVZ, which is limited to Linux and shares a single kernel, KVM ensures better security, dedicated resources, and consistent performance—making it ideal for high-demand applications and mission-critical workloads.

Unlike shared hosting, where server resources are split among multiple websites—potentially causing slowdowns—NexlyCloud VPS provides dedicated CPU, RAM, and storage for consistent performance and full control. Compared to dedicated servers, VPS offers similar isolation and scalability but at a more cost-effective price, making it ideal for growing businesses and developers seeking both reliability and affordability.

Yes, our VPS can connect to dual ISPs, effectively improving cross-border speed and stability.

Absolutely. NexlyCloud is optimized for foreign trade and e-commerce scenarios, ensuring speed and stability for global visitors.

Yes, you can easily install WordPress, Shopify plugins, or other CMS systems on your VPS.

We recommend choosing based on your traffic, target audience region, and budget. Our team can also provide guidance.

Yes, all our data centers support IPv6, enabling seamless connectivity for next-generation internet users worldwide.

Yes, with full root access, you can freely bind and manage multiple domains.

Yes, you can deploy email servers such as Postfix, Exim, or commercial email platforms on your VPS.

Yes, we provide snapshot and scheduled backup services to protect against data loss.

Yes, with multiple global data centers and optimized routes, NexlyCloud ensures faster and more stable cross-border access.

Yes, all our nodes comply with local laws and regulations, suitable for legitimate business use cases.

NexlyCloud prioritizes your privacy by collecting only essential information, such as an email for account activation. We never sell or misuse your data and use secure, trusted payment processors for all transactions. Our VPS infrastructure is designed to ensure privacy, compliance, and security, giving you peace of mind while using our services.

NexlyCloud accepts major credit cards (Visa, MasterCard, American Express), PayPal, Stripe, and Alipay, providing secure and convenient payment options for customers worldwide.

NexlyCloud offers a 7-day money-back guarantee. If you’re not fully satisfied within the first 7 days of service, you can request a full refund, no questions asked, letting you try our VPS hosting completely risk-free.

NexlyCloud VPS allows easy, seamless scaling. You can upgrade CPU, RAM, or storage instantly from your dashboard without downtime. Our support team is also available to guide you whenever you need help expanding your resources to meet growing demands.

NexlyCloud offers 24/7 expert support for all VPS customers. Our team is ready to assist with technical issues, troubleshooting, or guidance. With our easy-to-use control panel, you can also manage your VPS independently — reboot, reinstall, monitor resources, and more — giving you full control and peace of mind.

NexlyCloud does not provide a free trial, but we offer a 7-day money-back guarantee so you can test our VPS services risk-free. Additionally, we provide comprehensive documentation and a knowledge base to help you get started quickly and easily.

Yes, you can flexibly increase CPU, RAM, storage, and bandwidth according to your needs.

Yes, we support cross-datacenter migration, allowing you to switch nodes as your business grows.

Yes, VPS supports hosting popular games such as Minecraft, CS:GO, and GTA5 servers.

Yes, we provide a simple self-developed panel to manage your VPS, view IP addresses, OS versions, and more.

NexlyCloud supports LAMP, LNMP, Node.js, Python, Java, and other mainstream environments.

Yes, if you choose Windows VPS, you can directly use RDP for remote desktop access.

Yes, our VPS comes with root/administrator privileges, making it ideal for development, testing, and deployment.

Yes, you can freely install Docker, Kubernetes, and other container platforms on NexlyCloud VPS.

We provide 24/7 technical support and SLA-guaranteed networking to resolve issues anytime.

Yes, annual billing comes with discounts, and we also provide custom offers for long-term partners.

24/7 Expert Hosting Support You Can Trust

Our team ensures seamless VPS operations with instant responses, reliable guidance, and personalized solutions for all customers.

Email support@nexlycloud.com
Hosting Support